SMART CJM GmbH
Booth number: H3.B21
smart-cjm.com/en
About us
We are a full-service provider in queue and customer journey management. Decades of experience in optimizing customer and patient flows in the public sector, healthcare and retail sectors are our expertise. Our solutions are constantly being developed in an agile manner based on the requirements of our customers and can easily be integrated into diverse environments. Today, we count many internationally well-known customers among ours. E.g. Volkswagen, City of Cologne, Airbus, CHEM Luxenburg, Deutsche Bahn and University hospital Freiburg. Important milestones:
2019: Smart CJM GmbH incorporation in Krefeld, Germany
Imminant, Paris established as partner for the French market
2020: Smart Ventures GmbH Krefeld for investments in foreign countries
2021: Founding of Smart CJM Corporation, New York for the American markets
Establishment of offices in Borken
2022: Smart CJM B.V. Netherlands for Benelux markets
Smart CJM FZCO Dubai as regional office for Middle East, Africa & Asia
Address
Heyenbaumstr. 139-141
47802 Krefeld
Germany
E-mail: birte.blum-dylka@smart-cjm.com
Phone: +49 215 147447
Internet: smart-cjm.com/en
Contact person:
CEO Stefan Dylka
E-mail: stefan.dylka@smart-cjm.com
Smart Patient eXperience
Smart eXperience is the modern and flexible software solution for hospitals and community health centers to optimize your patient management.
With the help of the visitor management of our queue management system, you increase process efficiency and customer satisfaction significantly. And of course, we also offer the appropriate hardware solutions.
Highlights
Our aim is to digitalize your work processes and simplify them so that you can devote your time to your patients again. As a result, Smart Patient eXperience offers you the following possibilities:
Patient terminal with multi-lingual check-in/check-out and TI functionality as platform for diverse applications
Dynamic management system with integrated patient guidance, call, and online appointment system
Agile and flexible software, compatible with your own practice and hospital processes (inpatient and outpatient)
Contactless call and guidance of the patient
Your patients can already draw a waiting ticket on their way to the hospital/to the community health center
Queue management, patient call systems and business intelligence for better resource planning
Reporting of the overall process for historical evaluation
Open interface: easy connection, e.g. to KIS systems (HL7/FHIR), ERPath, and others.
